(keep reading to learn what happened)
Season: 1 | View All Season 1 Episodes
Original Episode Air Date: August 27, 2012
The Keating Hotel Address: 432 F St San Diego, CA 92101
The Keating Hotel was a San Diego, California hotel featured on Season 1 of Hotel Hell.
Though the The Keating Hotel Hotel Hell episode aired in August 2012, the actual filming and visit from Gordon Ramsay took place much earlier in late 2011. It was Season 1 Episode 4 of Hotel Hell.
The Keating Hotel is located in San Diego, CA. It’s right next door to the Laugh Factory, a stand up comedy club.
Eddie Kaen is the owner of the hotel. He is also a property contractor.
The hotel features thirty-five rooms and is inspired by sports cars.
This cost Eddie millions of dollars to design the hotel with this theme.
At first, Gordon is impressed with the outside of the hotel, but he is turned off and thinks it looks like a nightclub.
Christos is the concierge, and he takes Gordon to his $759 dollars per night room (it ain’t cheap!) that looks like a garage.
Each floor is named after a different make of sports car. It is also designed to fit the theme of the vehicle.
In the middle of Gordon’s room is a hot tub. It’s pretty badass!
However, the rest of the décor looks cheap.
The sheets on the bed are wrinkled, and the electric socket is broken.
Gordon orders room service and gets a tomato soup, BBQ chicken pizza, and sliders.
The food is served on cardboard boxes rather than on a plate. Not really what you’d expect from a $750+ per night hotel, right?
After eating, Gordon meets with the owner, Eddie, who tells him he bought the hotel in 2000 for over $5 million but has no experience in the hotel industry.
Eddie thinks his hotel is lavish even though he has never slept in it.
When Gordon heads to the reception desk, he meets the general manager Sandra.
Many guests call the front to complain about their food and the cleanliness of the room.
The Merk, the restaurant, is a short walk away from the main building.
Aaron, the restaurant manager, will not take accountability for the long wait times and says he doesn’t know why the hotel guests wait so long for their food.
Gordon is shown the inefficient laundry room. He finds out the front desk is also responsible for the laundry.
Gordon goes to the restaurant to watch a dinner service and is served by the deputy manager.
The food he orders is very dry; the dessert he orders is a bacon and chocolate pizza which is unappetizing.
Chef Brian has over 30 years of experience with the restaurant business and has been at the hotel for five years.
He becomes overwhelmed while talking to Gordon and faints. He has to be sent to the hospital.
Brian is home from the hospital the next day, and Gordon sees him.
Brian tells Gordon that Eddie takes advantage of him. They return to the hotel that day for a meeting.
Eddie is in denial about the The Keating Hotel’s problems.
To get through to him, Gordon takes Sandra and Eddie to see some of the guest feedback.
They complain about the rooms and the hot tub not having water.
Gordon’s team works all night to reveal a brand new reception area.
He also signed the hotel up to work with a linen company so they won’t have to deal with the laundry room. T
here are also new items added to the dinner menu.
The guests are pleased on relaunch night.
The kitchen is receiving many compliments from guests.
Guests are finally receiving real plates when they order room service.
The Keating Hotel Update - What Happened Next?
So – was the Keating Hotel Hotel Hell episode a success? Let’s talk about what happened after Gordon Ramsay and his crew left the sunny beaches of San Diego.
At first, the hotel was doing very well.
Reviews were good but not great – it had a 3.5 star rating on TripAdvisor but an 8.2 star rating on Booking.com.
The hotel appreciated Gordon Ramsay so much that they even named a suite after him.
While The Keating Hotel survived for years after Gordon Ramsay’s visit, no one could have planned for the destruction that the Covid-19 pandemic would bring to the travel industry.
Let’s talk about the most important question…
Is The Keating Hotel from Hotel Hell still open?
As of 2022, The Keating Hotel is closed. In March 2020, the hotel posted on its Facebook page that it would be “temporarily closed” as a result of the Covid-19 pandemic.
While the hotel did say that it planned on reopening as soon as possible, it has not reopened or posted any other updates since March 2020.
At the time that we’re writing this in 2022, that means The Keating Hotel has been closed with zero activity for over two years. Additionally, the hotel’s website has expired.
It’s also no longer possible to book The Keating Hotel via any booking platforms including Booking.com, Kayak, Hotels.com, and others.
For those reasons, we think it’s unlikely that The Keating Hotel reopens, at least under current ownership.
If The Keating Hotel does reopen, the room rates generally start at around ~$550 per night, so it’s not cheap if you want to stay.
If anything changes with the hotel, we’ll be sure to update this page. But for now, The Keating Hotel has earned a spot on our list of closed Hotel Hell hotels.
👉 Read other Season 1 updates:
What did you think about the The Keating Hotel Hotel Hell episode? I'd love it if you shared your thoughts on the episode in the comments below!
You can also click the buttons below to share this post!
And don't forget to check out the full Hotel Hell open and closed list.
Last updated: 2022-02-02 08:14