(keep reading to learn what happened)
Season: 6 | View All Season 6 Episodes
Original Episode Air Date: May 10, 2013
Amy's Baking Company Address: 7366 E Shea Blvd Ste 112 Scottsdale, Arizona 85260
Amy’s Baking Company was a Scottsdale, Arizona restaurant featured on Season 6 of Kitchen Nightmares.
Though the Amy’s Baking Company Kitchen Nightmares episode aired in May 2013, the actual filming and visit from Gordon Ramsay took place earlier in December 2012.
It was Kitchen Nightmares Season 6 Episode 15.
The Amy’s Baking Company Kitchen Nightmares is one of the most iconic episodes of Gordon’s show because of the incredible conflict and behavior of the restaurants owners.
The restaurant appeared on season six of Kitchen Nightmares, which is the same season that featured the Mill Street Bistro episode (probably the other most iconic Kitchen Nightmares episode).
Amy’s Baking Company is a restaurant in the upscale Phoenix suburb of Scottsdale, Arizona, run by Samy and Amy Bouzaglo.
Opened in 2006 after Samy and Amy got married, it was funded entirely by Samy who invested over a million dollars in it.
While Samy contributed the money, Amy is the head chef and runs the kitchen on her own.
The duo invited Kitchen Nightmares over to their restaurant after a few food bloggers and critics gave them some really bad reviews online, which they claim cost them a huge amount of revenue.
Even before Chef Gordon Ramsay makes his appearance at the restaurant, we hear from Miranda and Katy, who work with Amy’s Baking Company as Server and Food Runner.
They are both aware of the problems the restaurant is facing.
They both think it is the Bouzaglos’ attitude which has brought them all the trouble for their restaurant.
Amy is absolutely defiant and refuses to take any kind of criticism about her food or the long waiting time from the customers.
To make matters worse, Samy is hot headed and terribly disorganized and often mixes the orders up.
When confronted about them, he shouts at his customers, much to their bewilderment and shock.
He doesn’t even seem to care that he is running a huge risk to his own restaurant by driving them out and earning their increasing disrespect.
It is no different when Chef Gordon Ramsay shows up at the Amy’s Baking Company Scottsdale, AZ location.
He is initially impressed by Amy’s Baking Company’s pretty interiors and décor.
He also likes her chocolate mousse cake and how the restaurant has one of the cleanest kitchens in Kitchen Nightmares’ history.
However, he soon begins to get a sense of some glaring problems.
While sitting down with them for a talk, he gets to know that Samy and Amy operate the restaurant on their own without keeping any assistance.
This is because they have major trust issues and think people are “lazy and dirty”.
They have fired over a hundred staff members from their restaurant over the years, which is just crazy.
It’s kind of like that saying – if you meet one asshole, they’re the asshole.
If everyone you meet is an asshole, you might be the asshole.
Amy and Samy are married for 10 years and 3 cats for kids, which is okay except that Amy apparently talks cat language and demonstrates the meows too.
They also have a huge issue with people leaving negative reviews for the restaurant.
Amy retaliates at them calling them “bullies” and “liars” and declares they have no idea what food should taste like and that her food can never be bad.
When Ramsay himself decides to try a few of their dishes, he finds them undercooked, bland and not fresh.
He promptly sends them back to the kitchen.
However, he is shocked to discover that Samy doesn’t pass on these details to his wife.
Instead, Amy is strangely content in her little world with the kind of food she makes and would not take no for an answer.
He is appalled to know from Miranda that she is never given any tip and is only paid her hourly fee.
Instead, every tip given to her by her customers is taken over by Samy.
Katy is also fired subsequently just because she dared to ask Amy a question about an order.
Gordon Ramsay tries his best to help them out and make them realize where their problem lies.
This includes taking feedback from their customers in front of them.
However, Samy and Amy are unfettered and refuse to make any changes about their behavior or attitude, which leaves him helpless and frustrated.
He tells them he can only help those who help themselves, and in this case they clearly aren’t open for any help.
Instead, Gordon Ramsay gives up and leaves the restaurant unable to make any intervention, for the first time in Kitchen nightmares’ history.
Yes – this is the only time that Gordon Ramsay has walked out of a restaurant on the show.
So were Samy and Amy able to turn the restaurant around after the Amy’s Baking Company Kitchen Nightmares visit?
Keep reading to learn what happened next and if it’s still open in 2024.
Amy's Baking Company Update - What Happened Next?
Now that we’ve recapped the Kitchen Nightmares Amy’s Baking Company episode, let’s talk about what happened to the restaurant after Gordon Ramsay and his crew left Scottsdale, Arizona.
This is going to be a long update because a lot of stuff happened, so bear with me.
I’ll start by focusing on what happened to Amy’s Baking Company itself, along with some of the reviews after the visit from Gordon Ramsay.
Then, I’ll dig into what happened to Samy and Amy from Amy’s Baking Company.
But first, let’s talk about Samy and Amy’s initial response to the episode, and some interesting information that came to light.
What happened immediately after the Amy’s Baking Company Kitchen Nightmares episode
After this episode of Kitchen Nightmares was aired, Amy’s Baking Company became a sensation for all the wrong reasons.
People visited the place like tourists to see for themselves what all the hullaballoo is about, if the food is indeed bad, and if Amy and Samy are indeed crazy.
The video went viral and led to hundreds of memes, trolls and animated cartoons based on the couple and their madhouse of a restaurant.
The couple took offense, as usual, and retaliated online with their Facebook posts and comments, calling them names.
They also declared that the whole show was staged by Ramsay and crew to bring their business down and to personally attack them.
However, the Amy’s Baking Company website also began selling T-shirts with the caption “I am a Gangster”, which Samy had told Ramsay and which got picked up by the online community after the show was aired.
This indicates that they were also trying to cash in on the tremendous (negative) publicity they were receiving.
They did not seem to have made any changes to their policies, and were still on the defensive on the various interviews they gave to media post the stunt.
The Bouzaglos are also seen declaring that they don’t need anyone’s help and that they can sustain their business because they have a lot of money.
Was that true? No, as you’ll see in my answer to the next question.
But let’s cover a few more interesting points from after the Amy’s Baking Company Kitchen Nightmares visit before I talk about whether it’s still open in 2024.
The Amy’s Baking Company Facebook page goes wild
After the episode aired, the Amy’s Baking Company Facebook page had some absolutely crazy posts that were insulting people.
Here’s a screenshot of some to give you an idea of what was being posted:
Here are some more:
And some more – I love the part about “forbidding” people on Reddit lol:
This isn’t even the full list – but, as you can see, the Facebook posts were pretty crazy.
However, Samy and Amy claim that they weren’t behind those posts and that their Facebook page was hacked.
Here’s a Fox News article about it and I’ve embedded the relevant quite from Amy:
We’ve had some success [in finding the alleged hackers].
People have been very critical about us in that department…
But I can’t control my own Facebook page right now.
I will reset passwords, then they will change.
Copycat pages are being created daily.
Friends can’t tell our identity from parody pages.
This is why we reported this early to the Scottsdale Police Department.
Since ‘Kitchen Nightmares’ aired, we have not replied to anyone online.
It’s up to you whether you want to believe them or not.
Samy and Amy on Dr. Phil
Samy and Amy also made an appearance on Dr. Phil.
I’ve embedded part of that video below, where Dr. Phil asks Amy and Sammy about their behavior.
Past Criminal Issues for Samy and Amy
Beyond that, some information came to light about potential criminal pasts.
Here are details on Amy’s past:
On November 6, 2003, Ms. Bouzaglo (formerly known and identified in this case as Ms. Bossingham), entered into a plea agreement with the Government in which she pled guilty to one count of Misuse of a Social Security Number, a class D felony offense. (Doc. 40).
The criminal conduct occurred on August 16, 2001.
Specifically, Ms. Bouzaglo pled guilty to submitting an application for a line of credit with M & I Bank using the social security number of another person
Samy also seems to have had some issues with immigration after it was discovered that he didn’t declare some of his previous issues that related to drug charges.
Here’s an article from the New York Post reporting on details from the Arizona Republic.
It says that Samy had a criminal record and was banned from France and Germany because of a history of drug and extortion charges.
So yeah…there was a lot of drama after the Amy’s Baking Company Kitchen Nightmares episode.
But would the restaurant be able to survive?
Is Amy’s Baking Company still open in 2024?
Amy’s Baking Company closed for good in September 2015, which was a little over two years after the Amy’s Baking Company Kitchen Nightmares episode aired on TV.
It was almost three years after the actual Amy’s Baking Company Gordon Ramsay visit.
The reason that Amy’s Baking Company closed was because of an issue with their landlord, or at least that’s the public reason.
As of 2023, the old Amy’s Baking Company Scottsdale AZ location is no longer occupied by a restaurant.
Instead, it seems to be occupied by a couple of different businesses, including an Aikido martial arts studio and a kids art studio name Rachel’s Young at Art Studio.
I’ve still embedded the street view of the old Amy’s Baking Company Scottsdale Arizona location so that you can explore the area:
There was a second Amy’s Baking Company Kitchen Nightmares revisit, though
While the original Amy’s Baking Company Gordon Ramsay visit didn’t go very well, the episode generated so much publicity that Kitchen Nightmares did a second episode as the first episode of Season 7.
Gordon Ramsay did not return for the episode.
Instead, he filmed his parts in the Hell’s Kitchen set.
But the episode did include new footage, as well as an interview with Samy and Amy by a local reporter.
If you want to watch the “Return to Amy’s Baking Company” episode, I’ve embedded it below:
Amy’s Baking Company reviews after Kitchen Nightmares
We all know how much Amy loved reviews, so let’s take a look at Amy’s Baking Company reviews next.
It’s hard to get an accurate picture because a lot of people left reviews who never actually visited.
This is because of how viral the episode went.
Overall, Amy’s Baking Company had just a 2.5 star rating on over 760 reviews at the time that Amy’s Baking Company closed.
Here’s a sampling of a few Amy’s Baking Company reviews that were written after the visit from Gordon Ramsay – I did my best to only include reviews from people who seem like they actually visited in person.
For example, I only looked at reviews from people who actually live in Arizona (though this does mean I missed out on some legit reviews from tourists).
1 star Yelp review from March 2015:
Wow what an experience.
I do give one star for ambiance.
I mean this was so bad.
If you saw you like it you are fooling yourself or getting paid by the owners.
I went with my girlfriend and she had her ID held by Sammy for over 30 minutes when she ordered wine.
We had to ask for it back with the check.
The pizza was burnt on the top and bottom and raw in the middle.
We both almost spit it out.
When we asked for a to go box Sammy got aggressive and proceeded to ask over and over why we didn’t want to eat.
Since we were the only people in the restaurant on a Friday night at prime dinner hour.
I avoided conflict and said I needed to get to the airport for a business trip.
He continued to push until we left with our pizza to go (we left it on the patio).
Thank god there is a great pita place next door we went to for dinner.
If I had eaten anymore I would have been sick.
2 star Yelp review from February 2015:
Where do I start!
The baked goods were delicious but the food is only so so.
When I sent my burger back the owner, Amy came out and asked me why I didn’t like it.
I explained it was over cooked (I ordered MR) and she told me that was not what I ordered and she was not going to remake another burger for me.
I was with my daughter who is only 2 yrs old and was nervous and scared to say the least by Amy’s attitude.
If you are going to Amy’s Baking Company PLEASE DONT take children.
The owners are very unpredictable and will verbally assault you for the littlest thing.
I will never go back even if the baked goods were tasty.
5 star Yelp review from April 2015:
One word: incredible.
There is absolutely no reason why this restaurant shouldn’t be packed during all hours of the day.
I’ve watched the Kitchen Nightmares episode and let me tell you first hand, that’s a completely different restaurant.
The food was delicious, service excellent, desert magnificent.
Give this place a try.
Just go in with an open mind it’ll be a great experience.
Samy and Amy update after Kitchen Nightmares
A lot of people are wondering what happened to Samy and Amy Bouzaglo after Amy’s Baking Company closed, so let’s tackle that next in my Kitchen Nightmares Samy and Amy update.
First, let’s talk about where Samy and Amy are now.
The couple no longer live in the USA.
Instead, they’ve moved to Israel.
Before moving to Israel, they had previously been living in Westwood, California.
Amy is still baking desserts and creates a lot of online content.
For example, the Amy’s Baking Company Instagram page is still very active and Amy is regularly posting pictures of her creations.
Samy hasn’t posted on Instagram in around two years now, but the Samy Bouzaglo Instagram page was active before then and includes photos of the couple.
As far as I can tell, Samy and Amy are still married.
What happened to Miranda from Amy’s Baking Company?
After the episode, you probably won’t be surprised to learn that Miranda left Amy’s Baking Company.
According to Katy, Miranda quit a couple of days after Katy quit.
Since then, someone on Reddit reported that she was or is working at a Cracker Barrel.
What happened to Katy from Amy’s Baking Company?
After the episode, Katy did an AMA on Reddit where she answered a bunch of questions.
It gives a pretty cool behind the scenes of the restaurant and episode.
For example, she says that the cops were actually called after the first night on Kitchen Nightmares and the producers had to pay for everyone’s meals:
by far yes!
they cut it off short but the first night, after samy brutally yelled at and laid his hands on that one customer, the cops did end up being called and everyone had to leave the restaurant and the producers had to pay for everyone’s meals.
You can check out the AMA here.
I’m not sure what Katy is up to other than that.
And with that, we come to the end of my Amy’s Baking Company Kitchen Nightmares update for 2023.
Amy’s Baking Company was the only Arizona Kitchen Nightmares episode.
There aren’t really any other nearby restaurants.
Thanks for reading!
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Last updated: 2023-05-27 03:41