(keep reading to learn what happened)
Season: 2 | View All Season 2 Episodes
Original Episode Air Date: November 6, 2008
Jack's on Waterfront Address: 24214 Jefferson Ave Saint Clair Shores, Michigan 48080
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In this episode, Chef Gordon Ramsey visited Jack’s Waterfront, St Clair Shores, MI, a seafood restaurant which was run by Tanner, Jim, and Scott. A.J. was their general manager. The restaurant was located on the bay and Chef Gordon reached them through a jet ski. He ordered a Krab Omelet and fish and chips from their menu. He was also informed by a waitress that K in Krab Omelet stands for the artificial crab meat. Chef Gordon disliked the food and proceed to inspect other parts of the restaurant.
He came across the beef swimming in blood and also found a salmon that had been artificially dyed in the pink color. Although A.J. tried to impress him, Chef Gordon isn’t impressed with the staff at all. He was also informed that fish was bought from the market when they can actually get it directly on the bay without incurring expenses. Chef Gordon was also not impressed with certain habits of the general manager A.J. such as drinking ouzo while being on duty, socializing with customers and tendency to neglect even his basic duties. Chef Gordon was extremely surprised to find that A.J. had been taking around $ 100,000 a year on his payslip. A.J cited his long working hours to justify his payslip.
Chef Gordon was also not impressed with the performance of Aaron, the in-house chef of Jack’s Waterfront. Chef Aaron was not confident with his job and he was facing difficulty is controlling his staff. They would go out without caring for his instructions and they were not polite with their customers too. The customers too were not impressed with the quality of the food and regularly complained about this to A.J. Chef Gordon realized that too much food is being wasted as customers were sending it back again and again to the kitchen. It was quite obvious that this was causing a huge financial burden on the restaurant but no one seems to be bothered about it.
After going through the problem, Chef Gordon decided to show how an actual water-front restaurant should be operating. He came up with a specially cooked fish which was caught on the ice lake. Not only staff but customers also appreciated this fresh fish. They asked it to be included in the regular menu. Chef Gordon also went through various parts of the restaurant to give it a makeover. He introduced fish bowls in the walls and a knots game to keep customers busy and entertained while the food was being prepared. This allowed staff to have more time to cook their food properly.
There was a new menu too and fish was being caught from the bay. The relaunch of the Jack’s Waterfront was a success and customers were loving new decor and food. Chef Gordon also requested A.J. to cut his hours and salary to help the restaurant and think about long-term benefits. A.J. agreed on this suggestion and staff agreed to be more cooperative.
Jack's on Waterfront Update - What Happened Next?
Although the performance of Jack’s water-front improved after they adopted the practices of Chef Gordon, it was closed in December 2010 and later opened as Dockside Jack’s in March 2011. However, it was permanently closed after a month and the three owners sold it back to the previous owners.
Now Brownies are operating in that place. They have returned back after 14 years and are operated by Andiamo Restaurant Group.
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Last updated: 2017-08-23 11:55