(keep reading to learn what happened)
Season: 5 | View All Season 5 Episodes
Original Episode Air Date: February 24, 2012
Cafe Hon Address: 1002 W 36th St Baltimore, MD 21211
This episode of Kitchen Nightmares is a lesson about how much harm can one person do to his own business while being blinded by their cult of personality or by their greediness. Cafe Hon is a restaurant located in the Hampden neighborhood of Baltimore which opened in 1992 and has since been a local trademark for serving good American comfort food. Denise Whiting is the owner and has put a lot of effort into keeping it successful. That much effort and desire to make a profit that she actually trademarked the word Hon and took ownership of it, so that no one else can do anything with the actual word without her permission.
This is the story where Gordon Ramsay comes along in an attempt to save the business. “Hon” is traditionally a very important and valuable term for the local community since it is usually used as a kind, familiar way of addressing someone. Once Denise decided to steal this from the locals, chaos came into her life. People stopped eating at Cafe Hon, the media and the community engaged in a lot of adversity towards Denise’s actions, practically there began a war between one business woman and the city. No one liked Denise anymore, not even her staff. She made all the wrong decisions in the management of the restaurant and got to the point where all her money were being put in a falling business.
In the episode, Ramsay first gets an idea of what is happening from the media and the staff, goes to the restaurant and meets the main characters of the story, gets a taste of the menu at Cafe Hun and decides the dishes are disappointing, and also observes the kitchen working on a busy evening. Everything is a mess, Denise is the center of all the problems, so the following day Ramsay gathers all the personnel to let them talk about all their complaints concerning their boss. Denise gets a really cold shower from everyone and becomes more aware of what is actually the issue in her business.
Next, on the way to save Cafe Hon, Ramsay meets some local representatives to talk about the Hon trademark and how Denise’s actions affected the local community and its pride. Denise listens to the entire conversation and is amazed by what people actually think of her. She is humbled and decides to do the right thing. So, after Ramsay redecorates and redesigns the entire menu for Cafe Hun, they both go to the local radio, where Denise officially apologizes to everyone for having made such a terrible mistake with the Hon trademark. She also announces that she will cancel the trademark. This is actually confirmed later in November 2011 on her Facebook page.
Cafe Hon Update - What Happened Next?
Cafe Hon still remains a Baltimore local trademark of American comfort food and is open from 11 to 9 every day. It has almost 6000 likes on Facebook and 3.9 stars out of 5. On TripAdvisor, there are 156 non-biased reviews about the place with a general opinion of being very good (3.5 rating). There are special evenings such as Wine Wednesday, with special offers on the wine menu. Also, Friday is oysters day which is always an attraction for the locals. Cafe Hon is involved in the annual Honfest Festival in Hampden – Baltimore, which is a celebration of the very loved word Hon.
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Last updated: 2017-08-15 10:57