(keep reading to learn what happened)
Season: 1 | View All Season 1 Episodes
Original Episode Air Date: July 25, 2018
Fetch Bistro Address: 7718 E 37th St N Ste 500 Wichita, KS 67226
Fetch Bistro was a Wichita, Kansas restaurant featured on Season 1 of Gordon Ramsay’s 24 Hours to Hell and Back. Though the Fetch Bistro 24 Hours to Hell and Back episode aired in July 2018, the actual filming and visit from Gordon Ramsay took place all the way back in November 2017. It was Episode 6 of Season 1.
Located in Wichita, Kansas, Fetch Bistro is a unique restaurant. It is a pet-friendly restaurant owned by Greg and Pamela Buss, with a focus on dog loves. Hence, the name – as in “fetch, boy”.
Unfortunately, there is no consistency here, and dogs run wild and leave hair all over the furniture.
I mean, I love dogs, but I also don’t think dog hair really mixes well with food, so the concept is a bit awkward.
Like, a cafe with dogs is cool because I’m just drinking something. But when there’s actual food around, I want the hygiene to be a little better.
Am I wrong? If you disagree, let me know in the comments!
To put a further strain on things, there is also no head chef in the kitchen.
Pamela still wants to give the restaurant a chance, but Greg is ready to throw in the towel.
That’s when Gordon comes in disguised as a dog lover.
He quickly realizes there are no regulations for dogs. Some are leashed, and some are not.
Gordon orders both food for himself and the dogs.
Some servers are petting dogs but aren’t washing their hands after. Again, I love dogs…but that’s a bit gross and not very hygienic.
The dog food comes out first, but it is way too hot for the dog to try.
Gordon’s burger is overcooked, and his chicken is under seasoned.
He even jokes that the dog food looked more appetizing.
Gordon reveals his identity and takes the customers and staff to the Hell on Wheels bus.
The master chef then plays the hidden footage from the kitchen, and the customers see dogs running in the kitchen, no inventory, and an unsanitary kitchen.
The customers are horrified, and Gordon invites them back in 24 hours for the relaunch.
The staff tells Gordon there is no organization, and none was ever trained.
The chef cannot cook the full menu, plus they put onions in the dog food. Onions are highly poisonous to dogs! C’mon – if you have a dog restaurant you should at least know that stuff.
Gordon’s team begins their renovations, and they come across an unused patio that Gordon wants to be repurposed.
The staff revealed that the dog food is cooked with human food.
That is because it is human food, which is also dangerous to give to dogs.
As he looks over the kitchen, Gordon finds hotdogs left in the bottom of the fryer and spoiled meat.
Gordon talks to Sue, the kitchen manager, and asks her to step up to head chef.
Gordon takes the kitchen staff to the Hells on Wheels bus to teach them the new menu. The new menu includes healthy food for dogs.
Gordon talks to Greg about how to repair his marriage. He reminds Greg she is more than a work partner but also a life partner.
Professional cleaners deep clean the kitchen, and there is a new corner that is strictly for cooking dog food. I’m not sure why they didn’t do this before, but it’s good to see that Gordon Ramsay makes sure this happens.
Pam designates a dog area and dog-free area in the dining room. The patio was turned into a mini dog park. Canine Grass donated it.
During the relaunch, orders come into the kitchen, and Sue is holding up great.
The dining room staff keeps reminding the customers that pets are not allowed on the furniture.
Two burgers go out rare, and Gordon tells the kitchen to slow down.
Returning customers are generally very happy with the changes.
Fetch Bistro Update - What Happened Next?
After the relaunch, everyone was positive and things seemed to be going great.
While the owners had a little trepidation about going on the show, they were generally happy with the experience and valued the changes and suggestions that Gordon Ramsay made.
Is Fetch Bistro in Wichita still open?
Unfortunately, Fetch Bistro closed in April 2019, a little less than a year after the 24 Hours to Hell and Back episode aired.
In a post on Facebook, they blamed the closure on issues with the location and said they had plans to reopen.
However, it’s been over two years without a reopening as of 2022, so we’re pretty confident that Fetch Bistro is closed for good a this point.
As of 2022, the old Fetch Bistro Wichita location is occupied by a new restaurant called Napoli Italian Eatery, which seems to have good reviews on Yelp.
As far as we can tell, Napoli Italian Eatery focuses exclusively on humans, so it seems like dogs will have to find a new location for their food needs in Wichita, Kansas.
What did you think about the Fetch Bistro 24 Hours to Hell and Back episode? I'd love it if you shared your thoughts on the episode in the comments below!
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And don't forget to check out the full 24 Hours to Hell and Back open and closed list.
Last updated: 2022-01-08 05:10
3 thoughts on “Fetch Bistro – 24 Hours to Hell and Back Update – Open or Closed?”
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Always enjoy the show…sad the place didn’t last long with all that $$$and effort! Hope the couple stays together and got out of debt.
Human food is not dangerous to dogs. Yes, some is, (grapes, raisins) but as a blanket statement, it’s wrong. For that matter, entirely too many commercial dog foods shouldn’t be used on a regular basis.
There’s a lot more than just grapes and raisins. Dogs can’t have chocolate, onions, chives, garlic, avocado, alcohol, coffee or tea, certain nuts, lemon, lime, nutmeg, and things made with wheat flour. This is why you have a clear distinction between dog food and human food, because a lot of human foods (dishes) have the above, even if in small quantities. Additionally, there are quite a few organic commercial dog foods that are less processed. The episode never suggests that these weren’t being used.